CANCELLATION AND REFUND POLICY
If you cancel 60 days or more prior to your scheduled departure for this adventure then you will be able to reschedule or be reimbursed the full cost of this adventure net the non-refundable deposit of $1000.00. If any cancellation is made less than 60 days prior to your scheduled departure for this adventure then you will lose the complete value of your experience.
If your expedition must be canceled by OneSeed due to circumstances outside of your control (e.g. natural disasters, weather, etc.), we will work with you to reschedule at no extra cost. If rescheduling is not possible, you will be reimbursed the total amount of your purchase less 20% of trip cost.
All discounted and promotional offers made through third-party partners are 100% non-refundable and non-transferable.
DO I NEED TO TIP MY GUIDE?
Tips are always appreciated. We have developed this chart to act as a guide. Averages below are based on per person recommendations.
- Head Guide: $6-8/day
- Assistant Guide: $2-5/day
- Porters: $1-3/day
- Cooks: $1-3/day
DOES SOMEONE CARRY MY PACK?
Due to the altitude and length of daily travel, you will carry a daypack and a porter or donkey will carry your pack up to 15lbs/7kg. The 15 lb weight limit for porter transport should include your sleeping bag. Your daypack should contain any clothes needed for that day and any personal belongings like your camera or passport.
CAN I LEAVE SOME OF MY LUGGAGE IN THE HOTEL DURING THE TREK?
You will be staying at the same hotel before and after your trek in Cusco. Leaving an extra bag at the hotel during your trek is free of charge. Please keep in mind you are only allowed one carry-on and one checked back (under 50 lbs) for your domestic flight from Lima to Cusco.
HOW SHOULD I TRAIN FOR MY TREK?
Multi-day trekking expeditions to Machu Picchu require above average physical fitness. No technical skills are required, and first-time trekkers are welcome. We always recommend that travelers break in their hiking boots before the expedition. Taking training hikes that mimic the mileage and amount of time you will be trekking in Peru is recommended.
WHAT IS THE ELEVATION? IS ALTITUDE A CONCERN?
You may reach over 15,000 feet of elevation on high mountain passes during your trek. Hiking slowly, drinking lots of water, and self-care are all key to avoiding altitude sickness.
WHAT WILL THE WEATHER BE LIKE?
Weather is always unpredictable which is why we recommend a comprehensive packing list. A sunny warm day can turn on a dime and end in chilly rain. It never hurts to prep for both! Visit the terrain section above to see average temperatures and weather forecasts for Cusco and Salkantay Pass.
ANY OTHER TIPS?
We always ask that you stay safe on the trail by drinking plenty of water, eating well, and communicating openly with your guide about any issues that arise. Be sure to take care of your belongings, be respectful of your travel companions, practice your Spanish with people you meet along the way, and respect the natural landscape that you're exploring.